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Patient Info > Billing

Billing

The Business Office at Humboldt General Hospital strives to serve you in an effective and efficient manner. We know that financial concerns can add to the stress of any medical need. This information is supplied to assist you in settling your accounts.

Our office hours are: 8 a.m. to 5 p.m. Monday through Friday. We are closed weekends and holidays, although you can make payments at the front desk on weekends/holidays.

A summary statement is mailed to each current account every four weeks. An itemized bill is available after each patient encounter or on request.

After all insurance has paid on an account, payment in full is requested. Payments may be made by cash, personal check, or money order. Visa and MasterCard and Debit Cards also are accepted on all accounts. If you are not able to pay the balance of your account in full upon receipt of your first statement, contact our business office at (775) 623-5222, ext. 1514 to set up a payment plan.

If you feel your insurance company has not paid in accordance with your health plan, please contact your insurance company before calling Humboldt General Hospital.

When calling HGH or your insurance company with billing questions, have as much of the following information available as possible:

  • Patient Name
  • Date of Service
  • Account Number
  • Explanation of benefits from your insurance

Call (775) 623-5222, ext. 1514 for more information.

If you would like to speak with a patient advocate to help you navigate through the billing process or to discuss available funding programs, please call (775) 623-5222, ext. 1130 or click here for more information.